FAQs
What is My Flexy?
My Flexy is a wellness brand offering clean-conscious self-care products designed to support your beauty and health routine through functional, stylish, and natural solutions.
Are your products safe for sensitive skin?
Yes! All My Flexy products are made with gentle, non-toxic ingredients and are formulated to be safe for all skin types — including sensitive skin.
Are your products cruelty-free?
Absolutely. We never test on animals. All of our products are 100% cruelty-free and made with care and compassion.
Where are My Flexy products made?
Our products are responsibly sourced and made in certified facilities that follow strict quality standards. Ingredient sourcing and production locations may vary by product.
Do you use natural ingredients?
Yes. We prioritize clean, natural, and effective ingredients — with no harsh chemicals, synthetic fragrances, parabens, or sulfates.
Can I use your products during pregnancy or while nursing?
Many of our products are safe during pregnancy, but we always recommend consulting with your healthcare provider before introducing new skincare or wellness items during this time.
How long will it take to receive my order?
Orders typically ship within 1–3 business days and arrive within 3–7 business days in the U.S. You’ll receive tracking info once your order is shipped.
Do you offer international shipping?
At this time, we primarily ship within the United States. We’re working on expanding internationally — stay tuned!
What is your return policy?
Please note that all purchases are final and we do not accept returns or issue refunds. If you experience any issues or are not completely satisfied with a product, please reach out to our Customer Care team at contact@myflexy.com so we can assist.
How can I contact customer service?
You can reach us anytime at contact@myflexy.com — we’re here to help and typically respond within 24–48 hours.
